FAQ
FAQ
  • After we send you the inquiry, how long will it take to receive a response?

    We will reply to you within 12 hours after receiving the inquiry on weekdays.

  • Are you a direct manufacturer or a trading company?

    We have two commercial refrigerator manufacturers and one import-export company, and we also have our own international trade department where we produce and sell our own products.

  • What products can you offer?

    We mainly produce commercial kitchen refrigerators, commercial display refrigerators, various refrigerators, ordering convenience cabinets, refrigeration workbenches, etc.

  • What are the main application areas involved in your product?

    Our products are mainly used in various industries such as hotels, supermarkets, restaurants, schools, etc. that require refrigeration products.

  • Can you make customized products?

     Yes, we can develop and produce products based on the drawings or samples provided by customers.

  • What is the production capacity of your company?

    We have 12 new energy-saving and environmentally friendly investment casting production lines, including a fully automatic shell lining production line and 4 natural gas heat treatment production lines, capable of producing over 20000 tons of precision castings and various types of castings annually.

  • How many employees does your company have, including how many technical personnel?

    The company currently has over 400 employees (from two factories), including more than 50 professional and technical personnel and more than 10 engineers.

  • How does your company ensure product quality?

    Firstly, after each process, we conduct corresponding inspections. For the final product, we will conduct full inspection according to customer requirements and international standards;
    Then, we have the advanced and complete top-notch testing equipment in the industry. The above equipment can fully ensure providing customers with high-quality products and customized requirements.

  • What is the payment method?

    When quoting, we will confirm with you the transaction method, FOB, CIF, CNF, or other options. When producing in bulk, we usually require you to pay a 30% advance payment and then pay the remaining balance upon presentation of the bill of lading. We mostly use T/T as the payment method, but L/C is also acceptable.

  • How to transport goods to customers?

    We usually ship by sea because we are in Ningbo and only 200 kilometers away from Ningbo Port, making sea freight export very convenient. Of course, if the customer's goods are urgent, we can also support air freight. Ningbo Airport and Shanghai International Airport are both very close to us.